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February 5, 2006

Wait, Don't Answer That

My mom got me a subscription to Interweave Knits for Christmas -- hurrah! Today, I finally got around to going online to access the Subscribers-Only Content. This is one of the things that I was most excited about when I got the subscription, so you can imagine my distress when I failed completely.

First of all, the explanation of where to find the password (sometimes called a "code", which absent any other indication, I have to assume is the same thing) reads:

The password is normally located on the cover in a shaded bar above the white box containing your name and mailing address.

There is no such shaded bar on my Winter 2005 issue, which is the only one I've received. I tried all the numbers and letters on the address label, but no dice. Then I read that:
If you subscribed online and haven't yet received your first issue, the current website password is included in the e-mail confirmation you were sent.

I asked my mom to forward me the confirmation e-mail that she received, and guess what? No password.

Finally, I accessed my subscription account online (using my mailing address, because the customer number on my address label didn't work) I saw that the estimated mailing date for the Spring issue is January 31st. Since the Spring issue is now the issue on the IK homepage, does that mean it's the current issue? And if so, does that mean that I can't access any of the subscriber-only content until I get it?

Or am I an idiot who just can't figure any of this out?

Posted by shannon at February 5, 2006 2:34 PM | For related posts:

Comments

If I'm not mistaken, the subscriber only section of the Winter IK was made available to all readers - there's a note in the Editor Section - the password is cable.

Posted by: Cara at February 5, 2006 3:24 PM

Cara's right, it wasn't on the barcode for winter because it was available to everyone. I think you can still access it with the old code for a little while after the new mag. goes out.

Posted by: Wendi at February 5, 2006 8:47 PM

But the subscriber code DOES change for each issue. I just don't know when that occurs.

Posted by: Colleen at February 6, 2006 7:01 AM

they have not gotten their acts together on this...they not only change the password each issue, they change where it is located...sometimes it even apprears as an "apology" in the letter from the editor....you might want to check that out...

Posted by: lisa b at February 6, 2006 7:06 AM